Signs the Pastor is Not Interested in Reaching People

I sat in your church and heard you preach. You did not know I was in the congregation because we never had the opportunity to meet.

Now, I was visiting in your part of the state, and the next day moved on to the next city where I’m ministering. So, had we met you would not have greeted a prospective member and probably would not have remembered it the next day. That’s fine.

What concerns me is that I had with me some friends who have moved to your city. I was hoping they would make some kind of connection with you and your church. That did not happen.

Watching what you did and failed to do concerns me. One reason it has persisted in my thoughts is that I’m certain at various times in my six pastorates, I made the same mistakes as you.

Since we do not know each other, I’m assuming you will not read this. So this is not for you. Rather, we post it on this website in the hope that other pastors will look at their own Sunday ministries in view of the newcomer sitting in the pews.

Here is what you did.


You made no attempt to address outsiders or newcomers.

Now, you did begin the sermon by informing us that this was one in a series of messages on a theme. That was good.

However, it was assumed in the service that we all knew the identity and role of each person participating. The order of worship simply lists names but not a word as to whether this person is the minister of anything.

The bulletin carried no information as to who the ministers were or how to contact them individually, in case anyone wishes to do so.

Your sermon failed the worshipers at the deepest level.

Halfway through your message, it occurred to me that you had not mentioned the name of Jesus at all. From that moment on, I began listening to see if you would relate your sermon on friendship with God or Christ. You did not.

Your presentation would have worked well in a civic club meeting or the local Unitarian Church.

Only in the conclusion did you work in something about how Jesus fits in this matter of our befriending one another. By then it was far too late. Your message was over and Jesus was a post script.

This is not to imply that you did not communicate well or have good pulpit presence.

You are a gifted speaker. Clearly, you felt at home in the pulpit. Your stories of friends who have been there for you and accounts of your own relationships with others were interesting and well-told.

But what this was not was a Christian message. Sorry if that seems brutal. I don’t mean it to, and there is certainly nothing personal about it.

If the pastor’s message does not open up a passage of scripture, tells no one how to be saved, relates no one to God, and does not call people to holy living, in my mind at least, the preacher could have stayed home that day.

Your church made no attempt to learn the names of your visitors.

There was no visitors card either in the pew racks or in the church bulletin.

You did have greeters in the foyer and they were friendly. They smiled and were warm and chatted with my friends momentarily. But they did not make an attempt to get their names or address.

Your church was given an opportunity Sunday and you blew it.

I noticed also when we arrived that the church had parking lot attendants, nice looking men wearing flourescent vests. No doubt they were volunteers put in place to help people find parking and to greet everyone arriving. It’s a great practice when it works. But it didn’t.

The two men were talking with each other and smiled at us as we drove past. We got out of the car and they went right on with their talking, ignoring us.

The fact that your church has greeters in the foyer and in the parking lot tells me that at one time you or some previous leader was indeed concerned about reaching people. Greeters and attendants were recruited and trained and put in place. However, that kind of ministry dies by attrition unless it is constantly being renewed with additional training and new volunteers.

And then at the end, you deserted us one more time.

After the benediction, you did something that made sense to you but which completely abandoned any newcomers to your church: you remained in the front of the sanctuary and greeted people who came to you and those walking past you on their way to Sunday School classes.

It’s a rare first-timer who, after attending a worship service, goes to a Sunday School class. Most people trying out a church will attend worship several times before venturing deeper into the life of the congregation.

Had you had any interest in meeting the newcomers, you would have walked to the back of the sanctuary where anyone exiting would have had to go past you.

As mentioned above, I am aware of why you did what you did. I know you remained at the front to greet people heading to Sunday School because that’s where most people were. It’s how you can shake hands with a large number of people in the church whom you have not seen since last week. It’s a good thing to do.

But it’s not the best thing to do.

Better to neglect shaking the hands of a hundred members of the flock if it means greeting one newcomer in need of the Lord and the ministry of His people.

If you protest that as the shepherd you have a great responsibility to the flock God has entrusted to you and that you minister to them in those brief greetings after the service, I do not disagree. Been there, done that.

Therefore, if you insist that your place is to catch members on their way to classes, then you should assign your best greeter–the warmest, most responsible person in the church–to meet every person they do not recognize following the service and to get pertinent information on them.

I was a stranger and you took me in. (Matthew 25:35)

We were strangers in your church last Sunday. Your people smiled at us and spoke kindly. But they made no effort to take us in. When we left your building, we were still strangers.

I simply wonder if you are satisfied leaving matters that way, or if you care enough to make some changes, beginning with the content of your handout bulletin and how you preach.

A text you used in your sermon last Sunday applies here. Faithful are the wounds of a friend, but deceitful are the kisses of an enemy. (Proverbs 27:6)

My analysis of what you did and failed to do may hurt. But in the off chance that you read this, please know I offer it as a friend and brother who simply wants you to do well what God has called you to do.

5 thoughts on “Signs the Pastor is Not Interested in Reaching People

  1. Dr. Joe,

    I have wondered about the end of service greeting. We have multiple exit points from our sanctuary. I stand at the front but now am wondering if that is best. I greet the visitors I can prior to the start of the service. I think I will express my desire to meet our guests, and invite them to a specific location. Maybe someother pastors will weigh in on this subject.

  2. At the end of our morning worship service, after the gospel is presented and those who made a decision or would like to join our church is invited up front, these are led to another room with church leaders for counsel. Then an open invitation by our pastor is made that anyone who would like more information about our church can meet an associate pastor at a certain part of the sanctary. he then invites all visitors to a “visitors reception” complete with refreshments in the deacons parlor and then quickly exits so as to be the first one to arrive.Our church is large so this may have to modified down to coffee and cookies in the senior pastors office. I believe it is this level of committent to greet people and address what has brought them to be the reason our church continues to grow. as a new member over twenty years ago I received a personal phone call from our senior pastor the day after we joined, and our church had over 10,000 members back then. This is one area we have to get right people. Thanks for addressing this pastor joe! It is a fresh reminder for me to not to view making visitors welcome other peoples job. Its mine!

  3. Dr. Joe,

    I’m torn with this post. I agree that if the pastor is not preaching from the Word of God, about God, who we are in Him, what Christ has done for us and how we should respond, then what is the point of preaching. I do think that you do have some good points, but I feel that in some points you may be a little harsh. I agree with the training of the greeters and parking attendants. As I look at the possibility of church planting I see that training in this area is very important in the early development and continual development of the church. I agree that the pastor should be available, but if the pastor is up front after the sermon to counsel a person towards a relationship with Jesus or directing them in their faith I think that takes president. It is also good that the pastor was greeting people who were there. I don’t believe that it is the pastor’s job to make sure that every visitor feels connected to them on that Sunday. If the pastor crosses paths with the visitor, then absolutly the pastor should be welcoming. I don’t think it is fair to call out this pastor on this issue or his lack of welcoming, because we do not know what he was dealing with before and after the service. So long as he was doing ministry with those people I don’t see a problem with talking with the people in the sanctuary.

    The positive in this post is a good reminder to make sure that when we see someone we haven’t seen before, we all should take not and make them feel welcomed. We shouldn’t just say hi, but see how we can be helpful to them and even inviting them to sit with us if at all possible. We should also invite them to the fellowship time (if there is one after the service) and answer any questions they may want to ask. So, your post is a good reminder to be concerned for anyone coming through the doors or our worship centers, but we should be careful with those responsibilties were someone could be trained to do. After all, that is what the apostles did in Acts 6.

    Blessings brother Joe.

  4. Joe: Very good article and right on the points you make. One thing I talked about during the services was for the people to make sure they talked with the visitors. They were also greeted by me at the door on their way out. I am reminded of an event that my wife and I participated in several years ago. A neighboring Pastor invited our church to dismiss and come to the Sunday Night Gospel singing at their church. “We have a great quartet coming to sing”. We arrived at the church and took our seats awaiting the “great” singing. The Quartet was introduced and they began their program. They were good but not great.

    On our way home afterwards I asked this question of my wife, ” Did we hear just one song tonight”?

    Every song we heard had the same beat, the same rhythm and the same melody. All that was different were the words. This being said, perhaps that is the thing that has our churches in such a malaise. We are doing what we have always done in the same way we have always worked.

  5. Joe,

    I too stand at the front door of the church as guests go out. My problem is that young couples with young children in the nursery or in children’s church exit at the back to where their children are. Therefore, I always make it a point to greet folks before the service begins and have our ushers get pertinent information on our guests. This is not always easy to do. It is a challenge, but must be done. Thanks for the advice, as usual!

    Norris

Comments are closed.