The greatest failure is the failure to encourage

Encouraging one another and all the more, as you see the day approaching.”  .-Hebrews 10:25

“They have refreshed my spirit and yours.  Therefore, acknowledge such men” (I Corinthians 16:18).

My journal records a painful episode in the most difficult of my six pastorates.

Because of internal dissension that was directed at me and undermined all we were trying to do in that church, I had asked the deacon leadership to help me deal with the dissenters.  They met, talked it out, then tossed the ball back into my lap.

“We want you to visit in the homes of every deacon (all 24 of them!).  Find out what’s going on in their lives.  Ask them for their personal goals, their hopes and dreams.” Then, at some point I was to ask, “Have I ever failed you in any way?”  The idea was to give the disgruntled the opportunity to tell me to my face what they had against me.  Thereafter, the leadership felt, when anyone start stirring up trouble, it could be dealt with more easily.

So, even though it felt like I was being punished for the sins of the troublemakers, I made the visits, usually three a night.

Most of the deacons and their wives were nice people, even though they had stood by passively while a few did all in their power to destroy their church.  In the visits, not a one could think of any way I had let them down.  One deacon’s wife said she was in the hospital and I did not come to see her.  Another said I had not attended the senior recital of their daughter. I had no memory of either of these events, but asked for their forgiveness.

Not exactly major stuff.  Certainly nothing worth tearing up the church over.

During the eighth visit, however, my journal records a conversation with one of the deacons and his wife.  I told them that throughout all these visits, I was yet to hear the first word of encouragement.  Not one word of encouragement.  My journal says: “The deacon sat there staring, as though he had not heard a word I had said or was speaking some language unknown to him.”

The concept of encouraging a pastor was foreign to them. And please notice, not one person told how I had failed them in some serious way.  Not one.

Which makes you wonder why they were so dead-set on interfering with the ministry God brought me there to do.  And if that mattered to them.

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7 laws of service in God’s kingdom

“I am among you as one who serves” (Luke 22:27).   “A disciple is not above his teacher or a slave above his master” (Luke 6:24). 

In the days following Hurricane Katrina, Rudy and Rose traveled to New Orleans to help.  Unable to find a place to plug in, Rudy walked into the kitchen of Williams Boulevard Baptist Church and volunteered.  That church was strategically situated next to the Highway Patrol headquarters which was hosting hundreds of troopers from the nation, as they protected the darkened city. The church had become a hotel for the troopers and the women of the congregation were serving three meals a day.  They welcomed Rudy and assigned him to the garbage detail.

Not exactly what he had in mind.

Rudy had been pastoring a church in southern Canada.  When he saw the suffering of our people on television–entire neighborhoods flooded, thousands homeless, people being rescued off rooftops–he resigned his church, sold his gun collection to fund the move, and he and Rose came to help.

Now, he ends up emptying garbage cans.  By his own admission, Rudy was developing an attitude problem.

One day he was lifting a large bag of garbage into the dumpster.  The kitchen workers had been told not to put liquid garbage into the bags, but evidently they didn’t get the message. Suddenly, as Rudy was hoisting it up, the bag ripped and all kinds of kitchen leftovers poured down over him–gumbo, red beans and rice, gravy, grease, whatever.  

Drenched in garbage from head to foot, Rudy stood there crying like a baby.

“That’s when the Lord broke me,” he said later.  “I told the Lord, ‘If you just want me to empty garbage cans for Jesus, I’ll do it.’”  

That was a Thursday.  That Saturday night late, a minister from that church woke him up.  “Rudy, our pastor is sick. They tell me you are a preacher.  Can you preach for us tomorrow morning?”

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Pastors and deacons herd the flock

Even though I have logged several decades of ministering to the Lord’s people through His church, there’s still so much I have yet to figure out. One of them is the ideal working relationship of pastors and deacons.

What exactly does the Lord have in mind here?

Since gracious (or too-trusting) leaders keep inviting me to address their assemblies of pastors-and-deacons, it seems obvious that the Lord is giving me ample opportunity and motivation to figure it out.

I’ve even written a book on the subject, one which lots of churches are buying and recommending to their deacons.  Okay…

Here’s where I am at the moment.

The image of cowhands moving the herd from the ranch to the railhead is my favorite metaphor for the key roles in church leadership.

Often the trail-drive was an ordeal of several weeks duration. In the process of herding the animals, the ranch-hands illustrate the key roles of leadership of the Lord’s people.

Someone rides POINT.  Biblically that person is the pastor. The one riding point sets the direction for all who come behind him. Jesus said, “When the shepherd puts forth his sheep, he goes before them” (John 10:4). It’s impossible to direct the herd from a safe spot in the rear.

Someone rides FLANK. The other members of the ministerial staff and key lay leadership assist the point-rider, the pastor. Flank-riders keep the herd together, see that they do not stray too far to the right or left, and rescue any in trouble.

Someone rides DRAG. This may be the toughest job of all, bringing up the rear.

Riding drag becomes the chief role of the deacons. The drag-rider makes sure there are no stragglers, that no one is left behind. He rescues the animals in trouble and prods those that want to drop out. Since this worker eats the dust of the herd, the job usually goes to the youngest or newest member of the team or the poor guy who is in trouble with the ranch foreman. Sorry, deacons. You get the hardest assignment. And yes, there’s actually a scripture for saying the servant should be as the youngest.

These positions are all found in Scripture, in one way or the other.

Think of the accounts in Scripture of them moving God’s people across the Red Sea and later the Jordan River.

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The toughest job in any church

There are few easy jobs in the typical congregation and plenty of really difficult ones. My candidate for the hardest elected position is chairman of deacons.

The absolute toughest and most critical, of course, is the position of pastor. He’s the point man and so much rides on his faithfulness. A close second to that is the deacon chairman.

I say this in full recognition that in our denomination at least–the Southern Baptist Convention–deacons are a varied lot. What they do and how they minister is strictly up to the individual church. Some function as boards of directors, some are teams of servants, some work as a steering committee composed of chairs of every committee in the church, and some are true spiritual leaders.

But there is one thing true in 99 percent of our churches: the chairman of deacons is the number one lay position within the congregation.

On paper, the deacon chair is simply the moderator of the monthly meeting of his group. But in actuality, he (and in the rare instance, she) is the go-between for the pastor and the congregation.

The congregation is having a major problem that involves the pastor. Someone has to visit the shepherd for a confrontational sit-down with him. It falls to the deacon chairman.

Someone or some group within the congregation is out of line. They are attacking the pastor unfairly. For the shepherd to confront them seems self-serving and puts him on the defensive. Someone else needs to do this. The chairman of deacons inherits the job by default. There is no one else better situated.

When you are nominated by the church as a deacon, they convene a council to examine you, then the church ordains you. It’s a big deal. We need to do something just as significant when the deacons choose their leader. The job is the weightiest in the church when done well.

A deacon chairman needs four qualities; if he misses even one, the church could be in trouble.

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Why some are disqualified for serving in the Lord’s work

“Now, I urge you brethren, keep your eye on those who cause dissensions and hindrances contrary to the teaching which you learned, and turn away from them.”  (Romans 16:17)

Not everyone is qualified to serve and lead in the Lord’s church.

Don’t miss that– “to serve and to lead.”  In the Lord’s work, serving and leading often consist of the same activities, performed by the same people. The Lord’s best servants are the congregation’s best leaders. Those who lead best are humble servants willing to stoop and wash the feet or rise and lead the charge, whatever the situation requires.

The one unwilling to serve is unqualified to lead.

A pastor told me about a minister his church had been considering bringing on to join his staff. When she balked at a background check, refusing to let the leadership look into her history, all the red flags went up and they called a halt to the proceedings. Something in her background apparently worked against her usefulness to that church. Finding this out before she came on board may have helped the church avoid a major problem.

The list of factors which disqualify people from serving and leading in the Lord’s church is endless, as it would include unbelief, a carnal lifestyle, moral problems, criminal records, a history of violence, and so on.  However, there is a more selective list of conditions which disqualify otherwise good and respectable church members from serving and leading:

1) You are not qualified to serve/lead if you are unwilling to work in the background without recognition.

If you require recognition and appreciation, we will continue in our search for workers, thank you.

It’s not that you might be required to work in the unseen background, but your unwillingness to do so says volumes about your spiritual condition.  A couple of verses come to mind…

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Help, I’m a pastor!

“In a multitude of counselors there is victory.” (Proverbs 11:14 and 24:6)

I said to Pastor Marion, “I’m glad to exchange notes with you like this. But you need a couple of mentors–older guys with long histories in the ministry–whom you can sit across the table from and talk about these things.”

He named two such, a seminary professor and a retired pastor.

Pastors often find themselves in tough situations.  At the moment, Pastor Marion is leading his church in a massive building campaign, while working night and day to minister to his growing flock.  In the five years he has been there, his church has doubled or more in attendance. And then, this happens….

A deacon who is used to getting his way in the church called a meeting of the key leadership. He was upset about some of what Marion has been preaching, he says. Furthermore–it will not surprise you if you have ever been the target of this kind of abuse–-“many others in the church feel the same way.”

He threatened that steps may be taken to remove the pastor from the pulpit.

What is a pastor to do?

I mentioned a few possibilities, but with the caveat that “these are just some thoughts.” No way do I want to take responsibility for whatever he decides.

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Before you terminate the pastor

The phone call that night was unnerving.

“Brother Joe,” the young pastor on the other end said, “the deacons voted to ask for my resignation.” They had met that evening.

“They’ve given me 30 days to get out of the pastor’s residence.” They had also voted two months’ salary. And, if he plays along nicely, nothing will ever be said about his having been terminated.

I said, “Did they give a reason?”

“The chairman asked the others, ‘Do you have confidence in the pastor’s leadership?’ All six said they didn’t. So that sealed it.”

Granted, all I have is one side of this discussion. And I know from long experience with this young pastor he is not perfect. In fact, he told me of difficulties in administration he had experienced that may have brought this on.

But I know also that this pastor is a godly man of great integrity, that he works hard at his preaching, and that he has a servant heart. One could do a lot worse than have such a shepherd, particularly a small town church such as the one in question.

With a half century of observing similar dealings from church leaders, I would like to say a few things to these deacons and other church leaders who are contemplating asking their pastor for his resignation.

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Why pastors bang their heads against the wall and counselors resign

Michelle Singletary writes a financial advice column for the Washington Post.

Some years ago, a fellow wrote Ms. Singletary for advice. He was planning to marry his fiancee of 18 months as soon as they dealt with her spending habits which were clearly out of control. Her closet contained 400 pairs of shoes, many still new, and was overflowing with clothing. She justified her spendthrift ways by saying she works two jobs and looks for bargains.

The man asked Michelle Singletary, “What can I do to help her curb her spending habits without making her feel bad or as though I am putting her down?”

Ms. Singletary urged him to postpone this marriage. They were not close to being ready until this was solved. She suggested pulling credit reports, seeing what that revealed and then finding a credit counselor.

That was ten or more years ago.

The other day, Michelle Singletary received an email from that guy telling her what happened.  The news is not good.

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The single most encouraging thing you can do for your pastor

First a disclaimer: I’m a retired pastor, I have no deacons (and no church members), I love deacons, and I’m loving the continuing ministry God gives me as a retiree. However, there was a time when life was tough, demands seemed never-ending, encouragement was rare, and each day brought a crisis of one kind or the other.

That’s what this is about.

I was having trouble with a few deacons. From the day I became their pastor, these men and their families had dedicated themselves to not liking me and being non-supportive in anything I suggested. In the church fellowship, they were toxic.

Eight years later, we did something.

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The perfect way for a pastor to lead a different church

“Shepherd the church of God which He purchased with His own blood” (Acts 20:28).

Imagine this.

You’re the captain of a mighty airship–a 747, let’s say.  It’s a huge job with great responsibility, but one you are doing well and feel confident about.  Then, someone alerts you to another plane that is approaching and has a message for you.

You are to transfer to the other plane and become their pilot.

So, you push back the canopy–I know, I know, the huge planes don’t have canopies, but we’re imagining this–and crawl into the contraption the other plane has sent over. You are jettisoned from your old plane to the new one.

As you settle into the captain’s seat in your new plane, you find  yourself surrounded by an unfamiliar crew and you notice the controls in front of you are not the same as in the old plane.  This is going to take some getting used to.  Meanwhile, you and your crew and passengers are zooming along at 35,000 feet.

Your new flight attendants send word, “Captain, welcome aboard. Everyone is asking what is our destination?  Can you tell us your goals for this flight?”

And you think to yourself, “You’re asking me? I just got here!”

This is an apt parable for what happens to pastors.

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