When Henry was elected a deacon, his family was elated. When he was ordained, they were proud. But when his phone rang late one evening with a church member on the other end of the line complaining about the pastor, no one but he knew it. When he was cornered after church by a sister with a complaint about church finances, Henry felt ambushed. When he received an anonymous letter from someone claiming to be a member of the church with a serious charge against the youth minister, he was completely bamboozled.
Henry was completely unprepared.
He was learning that church members often see the deacons as a conduit to the “powers that be,” as a safe way to register discontent, as a means of getting their concerns addressed without their having to go public.
But no one had told Henry to expect this or how to handle it.
In teaching churchmanship to deacons and other leaders, pastors should prepare them for the unexpected barrage that will be coming their way. They should expect it, learn to recognize it, and know how to deal with it. In time, with a little experience, they may even come to welcome the criticism, the phone calls, the anonymous letters.
Here is my list of unexpected developments leaders should be prepared to deal with. You’ll think of others.