1. People are calling our church office wanting help. They might be sincerely in need but they may be running a scam. Do we help them or not?
Every church on the planet deals with this. If your church is located near a freeway or close to an inner city neighborhood that has seen better days, the line of people seeking help can be unending. If that’s your church, I suggest you pull together a team of your very best people to work up a church policy on this ministry.
But, as to whether to give or not, we have a longer, more involved answer and a shorter, simpler one for you….
Longer answer: Most churches wanting to honor the Lord and bless the needy will work out a system of verifying the identity and need of individuals asking for help. Our church keeps a record of every person we minister to, so that no matter which minister or secretary deals with the needy one, they have the history in front of them. Another approach–one we recommend–is to join hands with other churches in your area and create a single community ministry staffed by great volunteers in order to treat needy people responsibly and honorably. When done right, this ministry can often create additional ways to bless the needy: job placement services, English as a second language classes, etc.
Shorter answer: “Give to everyone who asks from you” (Luke 6:30). –Jesus.
Now, that word from our Lord does NOT mean we have to give them a) what they ask for or b) as much as they ask for. The Lord does not send us into the world to be brainless or gullible. But neither does He send us to be heartless.
We are to give them “something.” And one more thing. If we must err in the church office, let’s err on the side of generosity, rather than cheapness.
It’s impossible to know about every person asking for help. Even if we get all the information and keep great records, once in a while we will be taken advantage of. The folks in the church office should take that as a fact of life; it will happen. But this does not mean we are failing and it’s no reason to refuse assistance to the next person.
2. What about giving to the homeless? Won’t they just squander it on booze or drugs?