I don’t handle frustrations well. Case in point:

Not far from my house is a new diner which has received rave reviews from the Times-Picayune. The owner, a master chef from some New Orleans restaurant, knows his business, we read. The other day, when a pastor friend and I agreed to meet for lunch, we decided on that cafe. When he had to cancel at the last minute, I went by myself.

I walked in, saw the place was fairly crowded, and took a stool at the counter. After maybe two or three minutes, I hailed a woman busing tables and asked for a soft drink. She brought it, I studied the menu, and I waited for a waiter or waitress. Ten minutes later, I dropped a couple of bucks on the counter and walked out. With service like that–okay, a lack of service–they’ll not be in business long. If that is indeed indicative of how things are there.

As Yogi Berra said of a certain restaurant, “Nobody goes there any more; it’s too crowded.”

I drove to a coffee shop near our church that caters to a breakfast crowd, knowing I’d be waited on. I was the only customer. The lady behind the counter was also the cook at that hour and gave excellent service. We chatted about restaurants, service in restaurants, the Lord, the church, my pastor (who is a regular here) and such stuff.

Maybe that little appointment was on the Lord’s calendar for me.

Today I ran across this note from ten years ago.

“I’d run into a little restaurant to grab a sandwich. After waiting five minutes without any kind of acknowledgement from a waitress, I quietly got up and left. Down the street a half mile, I pulled into a parking lot and entered a fast food place. The assistant manager was an inactive member of my church and now going through a divorce. She needed her pastor and at that moment, the Lord had sent me in.”

Good timing, Lord.

It’s clear from all this that my impatience with poor service in restaurants is not a new thing. It has at various times, however, been a painful thing.

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I had taught a little prayer meeting message based on the passage in John 4 (“being wearied from his journey” — verse 6), using Jesus as an example of:

a) one who tired; He was just like us. b) one who would not use fatigue as an excuse for missing an opportunity to serve; He was teaching us to go against our self-centeredness. c) one who was energized by such labor; He was showing us the fruits of such faithfulness.

Not two minutes after the closing prayer, a young woman walked up with her two small sons. I recognized her as a single mother we had frequently given assistance to in the church office. To the best of my knowledge, she was a hard worker and was trying to get her life together.

“I need to move tonight,” she told me. I said, “How’s that?”

“I’ve rented a better apartment and I’m getting out of that dump. I have three truckloads of stuff to move. If I don’t move it out tonight, I lose my deposit.”

I realized Heaven was sending us a little message of “put up or shut up.” Did I really believe what I had just preached? This was the time of the evening when everyone was ready to go home after a long day and collapse. Was I willing to follow Jesus’ example?

Glancing around the hall, I called to several men. “Don’t you have a pickup truck, Jim?” “Bob, can you give me an hour?” “Mike, I need to see you.”

In five minutes I had recruited 10 of our men to meet me back at the church at 8 pm. “Bring your truck,” I called to several. I asked for one hour of their time. We were going to move this little family from one apartment to another, and it had to be done tonight.

By 10 pm that evening, we had moved the family’s furniture and belongings across town into a new, clean, safe apartment.

And, I was fascinated to notice, I was energized.

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Angus Lind retired the other day from writing a humor column for the Times-Picayune. Here is some good stuff from one of his ancient columns which fell from a file I was clearing out.

These are supposed to have been actual questions asked in court by lawyers. No way to verify whether that’s true or not, but they’re so funny….

The lawyer looks at the witness and says, “So, you were there until the time you left, is that true?”

“Were you alone or by yourself?”

“The youngest son, the 20-year-old, how old is he?”

“Were you present when your picture was taken?”

“Was it you or your brother who was killed in the war?”

“How many times have you committed suicide?”

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If so, I have a contribution. Going through old files and tossing out the accumulated notes of a near-lifetime of ministry, I came across this correspondence from June of 2000.

Jeff and Lisa wrote to me:

“We have enjoyed the fellowship and warm welcome we have received from the church. But, we are concerned about something that it seems is becoming more and more emphasized in the church services. It sets a tone for the rest of the service that dampens our spirit. We find it hard to concentrate on your message, and we both like hearing you preach. We’re talking about the music.”

“We do not think it is right to add a rock beat to hymns written to glorify God. For example, ‘It is Well With My Soul’ was played one Sunday with a rock beat. This was so offensive to us that we did not feel comfortable singing the hymn. We hate not participating during that part of the service but we feel that we are not truly worshiping God. We hope you will prayerfully consider this issue.”

I wrote them back:

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I walked into the hospital room just as the doctor was leaving. “He said I could go home,” she beamed. “And just think–after seven months!”

She had entered the hospital on March 6, and today was October 9. Through every day of the Spring, all through the hot Summer, and into the Fall, she had lain in that hospital room as sick as anyone I had ever seen. Even two weeks earlier, I wondered why she didn’t just give up. And here she was leaving.

I pulled up a chair and asked the question on my mind: how did this happen? What made the difference? How had she gotten better so fast?

“It was two things,” she said, and she gave me permission to tell her story. “They found out how to cure my infection and then a man came into my room. He stood right there and told me he sensed that I had a spirit of unforgiveness deep within me.” She smiled at me, then added, “Now, imagine someone coming into your room and telling you you’re carrying a grudge and it’s keeping you ill! But the more I thought about it, the more I realized he was right.”

And what did you do, I asked.

“I did what James 5:14 tells us to do–I called for the elders of my church and they prayed over me. I confessed my sin and gave it up to the Lord. I started getting better at that moment.”

I thought of two verses of Scripture. “There is no health in my bones because of my sin” (Psalm 38:3). “Confess your sins to one another, and pray for one another, that you may be healed” (James 5:16).

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My night-time reading these evenings is taking longer than planned, not because I fall asleep too early–as is often the case–but due to the nature of the book. It deals with a favorite period of history, one I’m well read on and which occupies a couple of shelves of my home library. The book is, well, frankly–it’s boring.

The author of this volume–and I consciously decided not to name it here–has made the assumption that anyone who buys his book has a built-in interest in that period and a foundational knowledge of its context and background. Therefore, he decided not to do the hard work other writers would have done in order to give it a human interest. No fascinating facts, no interesting tales, and, oddest of all, almost no conflict.

Plowing (trudging, toiling, laboring!) through this book, I could not help thinking of similar assumptions some of us preachers make as we prepare sermons for our Sunday services. Three assumptions in particular loom largest:

–“If I’m interested in this subject, the congregation will be, also.”

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We’ve seen that scene in movies a hundred times. A defenseless young woman is alone in a house where some unseen monster is loose, and what does she do but venture alone down darkened halls and into scary rooms. Invariably, she opens the door to the basement–which always looks like a dungeon–and steps into our deepest fears.

We want to cry out to her, “Don’t go there! This is not a good place to be!”

Sometimes, in real life, we feel like shouting the same counsel to friends who are venturing into unsafe places, particularly at vulnerable times.

In the case of an individual with a job to do, a most dangerous time is when he/she is feeling under-motivated.

When a friend confided that he was feeling under-challenged and unfulfilled in his job, I went into my fatherly mode and said, “You’re earning a paycheck that pays the mortgage, puts groceries on the table and provides for your family. That’s challenge and fulfillment enough for any man.”

Twenty-four hours later, a minister friend e-mailed a prayer request concerning his work. He’s having the kind of relationship difficulties we all encounter from time to time on large church staffs. I told him of my earlier conversation and suggested that might apply to his situation also.

People who study such things tell us that the demand for “fulfillment” and “challenge” in the workplace are relatively modern phenomena. Until the last generation or two, when we suddenly began to feel a sense of entitlement concerning all things, people went to work to do a job and earn a paycheck. Whether they felt satisfied, fulfilled, challenged, or motivated never entered the conversation. No employer saw it as his duty to help workers achieve their full potential. They were doing a job.

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The phone call this week ended my five-plus years as the director of missions with the Baptist Association of Greater New Orleans. Officially retired as of April 27, the administrative committee had asked me to stay on a while in anticipation of the arrival of my successor–who is Dr. C. Duane McDaniel, presently the pastor of Hawaii Kai Baptist Church in Honolulu–as he will arrive on July 1.

The chairman said, “We’re going to cut you free as of the 31st, this Sunday.”

My mother says, “How does it feel being retired?” I said, “A lot like being unemployed.”

But thankfully the invitations to speak and teach are coming in, and it appears I’ll be staying busy.

I’ve written here that the plan is to leave untouched my Guidestone (denominational annuity agency) account for a couple of years to see if it will recover from the devastating hit the economy gave it over the last year. In the meantime, I’m taking every speaking/preaching opportunity that comes along, and–I’m so grateful!–Guidestone is doing its part.

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