If ever a time and situation cried out for leadership, New Orleans following the double disasters of Katrina and the flooding which followed was the place. To the puzzlement and frustration of most people, our mayor discovered that what he did best was talk. He made grandiose claims, issued reports, and pronounced major projects, none of which came to fruition. Because he was handsome and articulate, soon he was on all the televised news programs and being invited to speak at national forums. Around the country, a lot of people were impressed by this well-spoken leader. Only on the local level did we know the truth: he was a non-leader if ever one existed.
Watch the political scene in America these days and be amazed at the failure of leadership at every level of government. The typical scenario calls for elected officials and those running for their offices to engage costly polling operations to find out what the public wants. Then they package the results as their offering to the citizens. It’s the very definition of non-leadership. That old line comes to mind: “There goes the crowd. I must rush to their front, because I am their leader!”
How many games would a football team win if they paused between every play to poll the team and take a vote? Or even worse, to poll the fans in the stadium and find a consensus? A perfect recipe for disaster.
How many battles would an army win if the officer polled his troops on the best course of action in every situation, then took a vote. No one would do much of anything.
How many gains will a business make if the boss asks the employees, “What should we do now?”