Two main items in the news caught my attention. First, the one about money.
Despite the money insurers have paid out to Katrina victims over the past year, we learn now that the big insurance companies have just had their best year ever. The Times-Picayune reports that Allstate–much maligned in this part of the world for its stingy payouts to their customers–earned a whopping $5 billion last year. State Farm’s profits were up 65 percent. St. Paul Traveler’s earnings rose sixfold in the fourth quarter, and American International Group (AIG) saw its profits rise eightfold. Profits are expected to be high in 2007 too.
Anyone smell a rat? Listen to some of these companies and you would think they are about to go belly-up and cannot afford to insure people in this part of the world any longer. (As obscene as the gas company profits are–and we’re all stunned to learn of the billions they earn at a time when the gas prices keep going up–at no point do they suggest they ought to quit selling their product. Insurance companies do however.)
People who know tell us that insurers are themselves insured, that they do not bear the full weight of liability for the properties they insure, and that if a catastrophe hits, they are protected. Otherwise, one big hurricane could wipe them out. Okay, makes sense. And, apparently, that’s what happened.
J. Robert Hunter, director of insurance for the non-profit Consumer Federation of America, is coming down hard on the insurance companies. Hunter says the reason their profits are so high is that they have used Katrina and other major hurricanes to justify “overpricing insurance, underpaying claims and reaping unjustified profits” at the expense of homeowners and business owners. He expects these companies will continue to prosper because they are increasing costs, upping deductibles, and excluding high risks from the policies.
Eileen Frank, a former resident of our state and an insurance broker in New York, disputes the insurance industry’s claim that they have already paid out 95 percent of the claims made since Katrina. Many others are still pending, she says, and cites personal examples of being shunted from one adjuster to another with the people she was trying to help.
Frank gave an example of a homeowner whose insurance she handled recently. Prior to Katrina, he paid $2,000 a year for insurance; now it’s three times that. Worse, the policy now has a deductible for wind damage in an amount equal to 5 percent of the house’s value. That is, if my house is worth $200,000 and we have a hurricane, the first $10,000 of damage is my problem.
